Privacy Policy

PRIVACY NOTICE

The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. Nyland & Beattie Solicitors is committed to protecting and respecting your privacy. We will only use personal information as set out in this Privacy Notice.

The Nyland & Beattie Data Controller is Mr Martin Winter. Any communications about your data or personal information should be addressed to: The Data Controller Nyland & Beattie Solicitors 61-63 Albert Road, Widnes WA8 6JS ( mwinter@nylandandbeattie.co.uk )

Nyland & Beattie is committed to protecting and respecting your privacy and rights. As such, we observe the principles of the GDPR. This Privacy Notice sets out the different ways in which we collect, manage, process, store and share information about you. It also provides information about how you can control the use of your data.

 

The information we collect

As a necessary part of our business, we collect and manage client and non-client data. We do this so that we can:

  • Administer our relationship with you and provide services
  • Respond to enquiries
  • Facilitate business development including sending legal updates
  • Process employment applications
  • Send requested information to you about our services
  • The issue of bills of costs for services and obtaining payment
  • Processing and responding to any complaints
  • Meeting legal and other regulatory obligations imposed on us
  • Internal and external audits of our processes.

We process sensitive classes of information that includes:

  • Health details, and
  • Racial or ethnic origin

How information is collected

We collect information in a number of different ways. For example:

Data Collection
You may provide this data to us online, over the telephone, by e mail, by electronic message services or by letter. Where appropriate we may voice or video record our interactions with you. Should we do this, any information captured may be stored only for the contractual purposes for which it was collected.

Cookies
We do not use cookies on our website.

 

Using your information

We use the data collected from you for the specific purposes listed below. The following table includes the legal basis for processing your data and in what circumstances your data will be shared with a third-party organisation.

 

Purpose for processing data

 

PURPOSE / ACTIVITY LAWFUL BASIS FOR PROCESSING
Establishing and administering our relationship with you, to provide services and respond to enquiries Performance of a contract
Processing payment for our services or the services of others Performance of a contract
To handle complaints To comply with a legal obligation
To undertake legal services Performance of a contract
Internal record keeping and audits Performance of a contract
Undertaking checks with third parties Performance of a contract
To comply with a legal obligation
Prevention and detection of crime Performance of a contract
To comply with a legal obligation
Updating our database and maintaining records of documents we hold Performance of a contract
Compliance with laws and regulations To comply with a legal obligation
Undertaking anti money laundering and identity checks Performance of a contract
To comply with a legal obligation
Providing information to agents or third parties so that they can assist with your legal matter Performance of a contract
Submitting information about services we offer Performance of a contract

Your rights

You have the following rights regarding the information we collect, process and store about you:

  1. Right to be informed. This Privacy Notice explains our legal obligation to tell you about how we use your information
  2. Right to access. You have the right to ask for a copy of any personal data that we hold about you. We will provide this information free of charge. We will send you a copy of this information within 30 days of your request. To make Subject Access Request, please write to The Data Controller Nyland & Beattie Solicitors 61-63 Albert Road, Widnes WA8 6JS ( mwinter@nylandandbeattie.co.uk )
  3. Right to rectification. If any of the information that we hold about you is inaccurate, you can contact us on 0151 424 5656 either the personal handling your business or The Data Controller
  4. Right to be forgotten. You can ask that we erase all the personal information we hold about you. Where it is appropriate your request will be fully actioned within 30 days. Generally your data is retained for at least 6 years (sometimes longer) to enable us to comply with certain legal and contractual obligations.
  5. Right to object. You have the right to withdrawal of your consent for any purpose listed above for which consent is identified as the lawful basis for processing. You can do this at any time. However, we have the right to the continued use of your data for any purpose listed above for which the lawful basis of processing is that it has been deemed legitimate
  6. Right to restrict processing. You can ask us to restrict the use of your data for any of the following reasons. To do this, please contact our Data Controller at the address set out at the end of this Notice
  7. Right to data portability. If you want to move, copy or transfer the electronic personal data that we hold about you to another organisation, please contact our Data Controller at the address set out at the end of this Notice
  8. Right to withdraw consent. There may be limited circumstances where you have provided consent for collection processing or transfer of your personal information you have the right to withdraw your consent at any time by contacting the Data Controller at the address set out at the end of this Notice.

 

The time your information is retained for

Nyland & Beattie typically retains non electronic information for a period of six years. Electronic date is retained for a longer period up to 15 years. This is due to regulatory reasons and ensures that our business records maintain the necessary levels of insurance to protect our clients and third parties.

Data privacy and security

Nyland & Beattie seek to protect the availability, confidentiality and integrity of all our data. As such, we make data protection a crucial consideration of all new and existing IT systems. Where any concerns, risks or issues are identified, we conduct impact assessments to determine any actions that are necessary to ensure the required privacy levels are maintained.

This helps us to:

  • Protect against confidentiality breaches
  • Protect against damage, loss and misuse
  • Ensure everyone within our business has an awareness and understanding of the requirements of information security; including their specific responsibilities
  • Ensure the optimum security of our websites.

 

General

Questions and comments regarding this Privacy Notice are welcomed and should be sent to our Data Controller at:

Nyland & Beattie Solicitors 61-63 Albert Road, Widnes WA8 6JS
( mwinter@nylandandbeattie.co.uk )